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Wedding Accessories Returns

WARRANTY & RETURN POLICY -WEDDING FASHION ACCESSORIES COLLECTION

This page contains the return policy for our Bridal Fashion Accessories collection. Our other collections have their own return policy. Click here to review our general return policy and the procedures for returning a product.

WARRANTY
Products will be free of damage or defects.

RETURN POLICY

CUSTOMER
The customer decides they no longer want the product

  • Must be reported within 30 days.
  • Request Authorization Form must be submitted.
  • All items returned for credit must be undamaged, in the original packaging and resalable.
  • A 15% restocking fee may be applied at our discretion.
  • Compensated with a store credit.

DAMAGED or DEFECTIVE
The product arrives damaged or with manufacturing defects.

  • Must be reported within 3 days.
  • Requires a statement of the damage/defect.
  • Requires a photo of the damage/defect.
  • Request Authorization Form must be submitted.
  • Compensated with replacement or credit.

SHIPPING ERROR
Shipped the incorrect product, incorrect color, etc.

  • Must be reported within 3 days.
  • Requires a statement of the error.
  • Request Authorization Form must be submitted.
  • Compensated with replacement or credit.

RETURNED BY SHIPPER
Bad Address

  • 30 days to resolve.
  • Customer pays to reship.

Customer Refuses

  • 30 days to resolve.
  • If not resolved, the cost of the order and shipping will not be refunded.